Did you see this post viewtopic.php?f=22&t=810 effectively about the same thing?
Have you tried contacting the CCD manufacturer directly instead of the diffractometer company?
Is it something simple like a cooling issue, or perhaps a fault with the power supply for the Peltier chiller?
What are the actual symptoms of not working correctly? Perhaps it is a known issue that can be resolved?
Statistics: Posted by johnewarren — 08 Mar 2010, 13:06